Oracle Magazine, May/June 2019
Mobile APPLICATION DEVELOPER If your conversation design cannot prevent users from getting stuck in a bot conversation the least it can do is to show users a way to free themselves from being locked in This article discusses techniques you can use in Oracle Digital Assistant to guide users in situations where they dont know how to proceed with a conversation or change the topic ABOUT THE SAMPLE Oracle Digital Assistant is the next generation of the Oracle chatbot platform It manages and coordinates multiple smaller scoped skills in a composite chatbot solution that assists users in completing multitask conversations The use case for the hands on exercise in this article is a simplified version of a pizza ordering bot You dont build the complete digital assistant solution but the skill only for which a starter bot is provided GETTING READY Below are the prerequisites for following along with the hands on steps in this article You need a trial or paid instance of Oracle Digital Assistant You can sign up for a free trial at cloud oracle com You need to download and extract the resources for this hands on exercise to your computer Follow these initial hands on steps to start the service and import train and test the bot 1 Start Oracle Digital Assistant in a browser by typing https your cloud URL ORACLE MAGAZINE MAY JUNE 2019 43 botsui into the URL field 2 Click the hamburger icon at the upper left
You must have JavaScript enabled to view digital editions.
