Oracle Magazine, May/June 2018
ORACLE MAGAZINE MAY JUNE 2018 42 agent chat email and social With Oracles cloud based software Cook adds Concentrix is able to rapidly develop services for new auto manufacturer customers typically being able to set up a new service for prelaunch acceptance by an automaker within 90 days Notably the cloud has eliminated the time consuming tasks of building and configuring servers which previously accounted for much of the time needed to create a new system And if we want to spin up new environments to conduct analysis or for a demonstration its easy to create them use them for several months and then drop them Cook says Making Space Better Whereas connected cars are one of the first IoT use cases companies in other industries are also now starting to use IoT to drive business value One of those companies is VINCI Facilities a major facilities management provider for office buildings and other facilities across Europe Based in Puteaux France VINCI Facilities has 8000 employees supporting customers in more than 15 countries Today a customer in one of those facilities can report a problem such as a chilly conference room via a smartphone or other device using a self service portal that VINCI created using Oracle Service Cloud The request generates a ticket that VINCI Facilities uses to track and respond to the problem dispatching a field technician if necessary Now VINCI Facilities is starting to install IoT devices with the goal of enabling the company to proactively detect fix and prevent problems before users even notice and report them The data generated by the devices may also generate other business benefits for VINCI Facilities customers such as reduced energy costs and improved building utilization says Julien Delbecchi information system director at VINCI Facilities At several customer sites VINCI Facilities is installing Rubiks Cube like devices that sense environmental factors VINCI Facilities Puteaux France INDUSTRY Facilities management and building solutions ORACLE PRODUCTS Oracle Internet of Things Asset Monitoring Cloud Service Oracle Service Cloud
You must have JavaScript enabled to view digital editions.
