Oracle Magazine, March/April 2019
INTERVIEW ORACLE MAGAZINE MARCH APRIL 2019 12 From web store recommendation engines to autonomous cars and databases artificial intelligence AI is already part of your personal life and business processes But AI is also part of todays business applications and its assuming an ever larger role in timesaving money saving and money generating business processes Oracle Magazine sat down with Clive Swan senior vice president of Oracle Adaptive Intelligent Apps at Oracle to talk about evaluating when to use AI measuring the value of AI in the enterprise Oracles AI for apps strategy and more Oracle Magazine How do businesses evaluate or consider various emerging technology application and platform choices Swan The first thing is as with any other technology theyve got to make choices based on business needs and not just choose a new technology for technologys sake Businesses need to identify target use cases with a target end state in mind They need to identify where that emerging technology can apply and then they need to plan to adopt that technology based on the skill sets they have available their attitude about risk and how quickly they want to achieve a win Businesses also often need to make a decision between build and buy Do they have the resources in house and access to the specialist skill sets required to build it themselves For example data scientists an expensive and rare commodity are needed to build AI solutions So even if a business does have ready access to data scientists the company still needs to decide whether a given use case is sufficiently differentiating to the business to warrant using those data scientists to develop a solution in house instead of buying one off the shelf Whether businesses build or buy there are three components that are core to how AI solutions work Theres the data from the applications theres the real time context in the applications at that point in time and then theres measuring the outcome in the applications For AI solutions to adapt and learn they have to assess the efficacy of their recommendations very rapidly and frequently Businesses can buy third party AI point solutions and those solutions can be loosely
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